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Terms and Conditions

Last updated: 01 Jan 2026

By accessing or using The House of Rice website and services, you agree to the following terms:

Orders

All orders are subject to availability. Once an order is placed and confirmed, it cannot be modified.

Pricing
Payments
Cancellations & Refunds

Since food is freshly prepared, orders cannot be cancelled or refunded once preparation has begun. In case of wrong, damaged, or missing items, please contact us within 2 hours of delivery.

Food Quality & Allergies

We prepare food in hygienic conditions. Customers are responsible for informing us of any food allergies before placing an order.

Limitation of Liability

The House of Rice shall not be liable for delays or issues caused by events beyond our control (natural events, traffic, etc.).

Changes to Terms

We reserve the right to update these terms at any time. Continued use of our services implies acceptance of updated terms.

Order Window
Order window

8:00 AM – 11:00 AM

Delivery Time
Delivery time

12:00 PM – 2:00 PM

Service Area
Service area

Within 5 km

✔ All payments are secure and confirmed via Razorpay

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